An international engineering and technology consulting group, fortil operates through an independent model and brings together more than 2,500 employees. With 30 offices across 14 countries, fortil fosters an entrepreneurial mindset and empowers its people to develop their full potential.

fortil Belgium teams contribute to innovative projects across key industrial and technological sectors such as life sciences, energy, nuclear, aerospace, defense and rail, putting their scientific and technical expertise at the service of their partners.

JOB DESCRIPTION

As part of the development of our activities in the building technologies and HVAC sector, we are looking for an HVAC Engineer – Technical Solutions & Customer Relations (M/F).

Within a demanding technical environment, you will work on HVAC-related topics and support customers in understanding and implementing technical solutions tailored to their needs.

You will operate at the intersection of technical expertise and customer relations. You will be responsible for analysing HVAC-related issues, preparing and writing technical documentation, and communicating directly with customers to provide clear and relevant technical support.

You will receive comprehensive training on the group's solutions and technologies, allowing you to progressively develop your expertise and autonomy across the different solutions offered.

Your main responsibilities will include:

• Analyse customers' technical needs and requirements related to HVAC systems

• Participate in defining technical solutions adapted to identified needs and installations

• Prepare, write and update technical documents and materials intended for customers

• Translate complex technical topics into clear and understandable information

• Communicate directly with customers and various technical stakeholders

• Provide technical support during the implementation and follow-up of HVAC solutions

• Participate in the analysis and resolution of technical issues

• Collaborate with internal teams to ensure the quality and relevance of proposed solutions

• Follow up on technical requests and customer-related issues

• Contribute to the continuous improvement of technical solutions, methods and processes

• Gradually develop expertise in the group's HVAC technologies and solutions

• Participate in technical training and continuously maintain and develop your knowledge

This position offers the opportunity to work in an international and technology-driven environment, with strong exposure to HVAC, technical solutions and customer relations.

YOUR PROFILE

You hold a technical or engineering degree in HVAC, building services engineering, energy, electromechanics, mechanical engineering or a related field, and have approximately 4 to 5 years of professional experience in HVAC.

You are looking to further develop your technical expertise while taking on a role with a strong customer-facing dimension.

The ideal profile has the following characteristics:

• Approximately 4 to 5 years of experience in HVAC

• Good understanding of HVAC systems and equipment

• Experience in a technical or industrial environment

• Ability to analyse technical issues and propose suitable solutions

• Strong technical writing skills

• Ability to write and present technical information to customers

• Strong communication and customer relationship skills

• Analytical mindset, attention to detail and strong organisational skills

• Ability to work independently and progressively take ownership of technical topics

• Technical curiosity and willingness to continuously develop your expertise

• Ability to collaborate with various technical and commercial stakeholders

Fluency in Dutch is mandatory, both written and spoken, due to the customer-facing nature of the position.

Good command of English is considered an asset.

Previous experience with HVAC solutions, equipment or systems from major manufacturers is a plus.

WHY JOIN US?

At fortil, we put concrete initiatives in place to support your career development and provide a stimulating working environment:

• Support for developing your skills and expertise

• An ecosystem that encourages you to step outside your comfort zone

• The opportunity to become a shareholder

• Involvement in charitable and community projects

• A dedicated parental policy

fortil is committed to equal opportunities. All our positions are open to people with disabilities, regardless of gender, origin or sexual orientation.

COMPENSATION PACKAGE

We offer a permanent employment contract together with a comprehensive compensation package, designed with transparency in mind. Subject to eligibility, this may include:

• Company car or flexible mobility budget

• Comprehensive health insurance (hospitalisation, dental, optical and outpatient care)

• Group insurance

• Net expense allowance / representation expenses

• Cafeteria plan (Flex Income Plan)

• Meal vouchers and eco-vouchers

• Bonuses (referral, training and business development)

• 20 days of statutory leave complemented by 12 recovery days

These elements reflect our commitment to providing comfort, flexibility and recognition on a daily basis. They will be discussed and tailored to your situation during the recruitment process.

This opportunity is also open to freelance consultants.